- 1. Know your product and/or service inside and out.
- 2. Understand your target audience and their needs.
- 3. Listen more than you talk, and ask questions to learn more about the customer's needs.
- 4. Practice active listening to show the customer that you're engaged.
- 5. Use storytelling to help customers see the value of your product or service.
- 6. Be confident and enthusiastic about what you're selling.
- 7. Be honest and transparent about the product or service, including any limitations or drawbacks.
- 8. Offer solutions, not just products or services.
- 9. Know your competition and what sets you apart.
- 10. Follow up with potential customers to show you're interested in their business.
Coffee is For Closers!
- 1. Be patient, understanding, and empathetic with customers.
- 2. Greet customers warmly and with a smile.
- 3. Listen actively and patiently to understand their needs and concerns.
- 4. Use positive language and tone.
- 5. Don't argue or get defensive when a customer is upset.
- 6. Apologize sincerely and offer solutions to resolve issues.
- 7. Be knowledgeable about your products or services and policies.
- 8. Respond promptly to customer inquiries or complaints.
- 9. Personalize your communication to show you value the customer.
- 10. Thank customers for their business and follow up to ensure satisfaction.
The Customer is always right...
We provide countertop website design, countertop marketing, Advertising, Branding and more. We track the response through the sale so we are able to maximize your advertising dollars to generate the greatest revenue possible.
Bow NH 03304
9-5 m-f Weekends By Appointment
(877) 877-1916
Kitchen Designers, Instant Estimators, Lead Tracking & CRM ...
Please feel free to contact us concerning your Custom Stone Shop Marketing needs.
